Contact information
Do you have a question about a product, your order or a return? Get in touch. We reply within one working day.
Company details
| Trade name | The Horse Extensions Factory |
|---|---|
| Address | Bronstijdkreek 14, 3206 HA Spijkenisse, The Netherlands |
| info@thehorseextensionsfactory.nl | |
| Phone / WhatsApp | +31 6 42 90 95 41 |
| Chamber of Commerce (KvK) number | 67804225 |
| VAT number | NL133573436B03 |
You can also reach us on WhatsApp at +31 6 42 90 95 41. This is handy for colour advice: send us a photo of your tail or mane in daylight.
Complaints
Do you have a complaint? Please send it to us first at info@thehorseextensionsfactory.nl. We respond within 14 days with a substantive answer, or with an acknowledgement and an indication of when you can expect a more detailed reply.